Frequently Asked Questions

Yes all of our Active-Aftercare balms can be used while you are getting the tattoo and then you can continue using daily while the tattoo is healing.

No all of our CBD balms do not have THC. We also use third party testing labs to test our product thoroughly to make sure you never have an issue. All test results are displayed on the website.

No the brightener can only be used on a healed tattoo

Shipping policy

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Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within X business days.

Our support team is always happy to guide you at any step!

We ship locally and international

Typically most orders ship the same day, and shipping time is typically 2-3 days in the United States.

Returns and exchanges

Shipping destinations:

We ship both locally and worldwide.

Shipping times:

Local orders take 2 business days to be delivered to you and we ship within 1 business days.International orders take 7-10 business days to be delivered via FEDEX OR DHL and we ship within same X business days.Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

Orders over $100 will have free shipping.Orders under $100 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

We accept secure payments via Credit Cards, Debit Cards. 
We also accept wire transfer or Chase Quickpay payments for international customers

Note that additional exchange fee may apply if your currency is other than US dollars.

Make sure the item was not opened and pack securely. Then contact our customer service department for a return label

Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy:

If a product gets damaged or was faulty upon a delivery - we offer 100% refund.Timing: we have a 7-days Return & Exchange Policy, since the day item was received.To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.For returns, please email support@InkCured.com with the subject 'Returns' and include your order number, name and the reason for the return.An InkCured cusotmr service rep will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.Please note that customers are responsible for shipping costs of returned items.When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.